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Policies

Refund & Cancellation Policy

How to find service-specific cancellation and refund terms, and how to contact us about a payment.

844DONNYMAC LLC
PO Box 231, Villa Rica, GA 30180
dmcmorris@844donnymac.com

Technology services are scoped individually. Before paying, review the applicable quote, invoice, service agreement, or customer portal for the service-specific price, cancellation conditions, and any refund or service-credit terms.

Service-specific terms

Computer Repair and Managed Web Presence customers should review the terms in their service portals: Computer Repair portal and Managed Web Presence portal. For other work, the accepted quote, invoice, or written agreement controls.

If the applicable paperwork does not clearly explain a refund or cancellation term, contact us for written clarification before submitting payment.

Requesting a review

For a billing question, cancellation request, or refund review, email dmcmorris@844donnymac.com. Include your name, invoice or transaction reference, the service involved, and a brief explanation. We will review the request under the applicable agreement and respond directly.

Stripe processes some payments. Approved refunds, when applicable, are returned through the original payment method where possible. The payment provider and financial institution may affect when a credit appears. For charges paid through another provider, the applicable provider’s payment process applies.

Disputes

If you do not recognize a charge or believe it is incorrect, contact us promptly at dmcmorris@844donnymac.com so we can review the invoice and service records with you. This does not limit any rights you have with your card issuer or payment provider.

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