{"id":53,"date":"2026-10-07T21:08:56","date_gmt":"2026-10-08T01:08:56","guid":{"rendered":"https:\/\/knowerofstuff.com\/?page_id=53"},"modified":"2026-10-07T21:08:56","modified_gmt":"2026-10-08T01:08:56","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/knowerofstuff.com\/?page_id=53","title":{"rendered":"Refund &#038; Cancellation Policy"},"content":{"rendered":"<main id='bde-main'><header class=\"bde-f-container-53-110 bde-f-container site-header\"><div class=\"bde-f-container-53-109 bde-f-container site-container site-header-row\"><a class=\"bde-f-container-link-53-102 bde-f-container-link site-brand\" href=\"\/\" target=\"_self\"><strong class=\"bde-f-text-53-100 bde-f-text site-brand-name\">\n844DONNYMAC LLC\n<\/strong><span class=\"bde-f-text-53-101 bde-f-text site-brand-tagline\">\nKnower of Things, Doer of Stuff.\n<\/span><\/a><nav class=\"bde-f-container-53-108 bde-f-container site-nav\" aria-label=\"Main navigation\"><a class=\"bde-f-text-link-53-103 bde-f-text-link\" href=\"\/\" target=\"_self\">\nHome\n<\/a><a class=\"bde-f-text-link-53-104 bde-f-text-link\" href=\"\/?page_id=35\" target=\"_self\">\nServices\n<\/a><a class=\"bde-f-text-link-53-105 bde-f-text-link\" href=\"\/?page_id=36\" target=\"_self\">\nAbout\n<\/a><a class=\"bde-f-text-link-53-106 bde-f-text-link\" href=\"\/?page_id=37\" target=\"_self\">\nCustomer Portals\n<\/a><a class=\"bde-f-text-link-53-107 bde-f-text-link site-nav-cta\" href=\"\/?page_id=38\" target=\"_self\">\nRequest a Quote\n<\/a><\/nav><\/div><\/header><main class=\"bde-f-container-53-129 bde-f-container\"><section class=\"bde-f-container-53-115 bde-f-container site-page-hero\"><div class=\"bde-f-container-53-114 bde-f-container site-container\"><span class=\"bde-f-text-53-111 bde-f-text site-eyebrow\">\nPolicies\n<\/span><h1 class=\"bde-f-text-53-112 bde-f-text site-page-title\">\nRefund &amp; Cancellation Policy\n<\/h1><p class=\"bde-f-text-53-113 bde-f-text site-page-copy\">\nHow to find service-specific cancellation and refund terms, and how to contact us about a payment.\n<\/p><\/div><\/section><section class=\"bde-f-container-53-128 bde-f-container site-section\"><div class=\"bde-f-container-53-127 bde-f-container site-container\"><article class=\"bde-f-container-53-126 bde-f-container site-quote-panel site-policy-card\"><p class=\"bde-f-text-53-116 bde-f-text site-policy-intro\">\n<strong>844DONNYMAC LLC<\/strong><br>PO Box 231, Villa Rica, GA 30180<br><a href=\"mailto:dmcmorris@844donnymac.com\">dmcmorris@844donnymac.com<\/a>\n<\/p><p class=\"bde-f-text-53-117 bde-f-text\">\nTechnology services are scoped individually. Before paying, review the applicable quote, invoice, service agreement, or customer portal for the service-specific price, cancellation conditions, and any refund or service-credit terms.\n<\/p><h2 class=\"bde-f-text-53-118 bde-f-text site-card-title\">\nService-specific terms\n<\/h2><p class=\"bde-f-text-53-119 bde-f-text\">\nComputer Repair and Managed Web Presence customers should review the terms in their service portals: <a href=\"https:\/\/pcrt.844donnymac.com\/\">Computer Repair portal<\/a> and <a href=\"https:\/\/hosting.844donnymac.com\">Managed Web Presence portal<\/a>. For other work, the accepted quote, invoice, or written agreement controls.\n<\/p><p class=\"bde-f-text-53-120 bde-f-text\">\nIf the applicable paperwork does not clearly explain a refund or cancellation term, contact us for written clarification before submitting payment.\n<\/p><h2 class=\"bde-f-text-53-121 bde-f-text site-card-title\">\nRequesting a review\n<\/h2><p class=\"bde-f-text-53-122 bde-f-text\">\nFor a billing question, cancellation request, or refund review, email <a href=\"mailto:dmcmorris@844donnymac.com\">dmcmorris@844donnymac.com<\/a>. Include your name, invoice or transaction reference, the service involved, and a brief explanation. We will review the request under the applicable agreement and respond directly.\n<\/p><p class=\"bde-f-text-53-123 bde-f-text\">\nStripe processes some payments. Approved refunds, when applicable, are returned through the original payment method where possible. The payment provider and financial institution may affect when a credit appears. For charges paid through another provider, the applicable provider\u2019s payment process applies.\n<\/p><h2 class=\"bde-f-text-53-124 bde-f-text site-card-title\">\nDisputes\n<\/h2><p class=\"bde-f-text-53-125 bde-f-text\">\nIf you do not recognize a charge or believe it is incorrect, contact us promptly at <a href=\"mailto:dmcmorris@844donnymac.com\">dmcmorris@844donnymac.com<\/a> so we can review the invoice and service records with you. This does not limit any rights you have with your card issuer or payment provider.\n<\/p><\/article><\/div><\/section><\/main><footer class=\"bde-f-container-53-156 bde-f-container site-footer\"><div class=\"bde-f-container-53-155 bde-f-container site-container\"><div class=\"bde-f-container-53-145 bde-f-container site-footer-grid\"><div class=\"bde-f-container-53-132 bde-f-container\"><h3 class=\"bde-f-text-53-130 bde-f-text site-footer-heading\">\n844DONNYMAC LLC\n<\/h3><p class=\"bde-f-text-53-131 bde-f-text\">\nKnower of Things, Doer of Stuff.<br>IT consulting for small businesses and home offices.\n<\/p><\/div><div class=\"bde-f-container-53-138 bde-f-container\"><h3 class=\"bde-f-text-53-133 bde-f-text site-footer-heading\">\nExplore\n<\/h3><div class=\"bde-f-container-53-137 bde-f-container site-footer-links\"><a class=\"bde-f-text-link-53-134 bde-f-text-link\" href=\"\/?page_id=35\" target=\"_self\">\nServices\n<\/a><a class=\"bde-f-text-link-53-135 bde-f-text-link\" href=\"\/?page_id=37\" target=\"_self\">\nCustomer Portals\n<\/a><a class=\"bde-f-text-link-53-136 bde-f-text-link\" href=\"\/?page_id=38\" target=\"_self\">\nRequest a Quote\n<\/a><\/div><\/div><div class=\"bde-f-container-53-144 bde-f-container\"><h3 class=\"bde-f-text-53-139 bde-f-text site-footer-heading\">\nContact\n<\/h3><div class=\"bde-f-container-53-143 bde-f-container site-footer-links\"><a class=\"bde-f-text-link-53-140 bde-f-text-link\" href=\"mailto:dmcmorris@844donnymac.com\" target=\"_self\">\ndmcmorris@844donnymac.com\n<\/a><span class=\"bde-f-text-53-141 bde-f-text\">\n1 (844) DONNYMAC\n<\/span><span class=\"bde-f-text-53-142 bde-f-text\">\nPO Box 231, Villa Rica, GA 30180\n<\/span><\/div><\/div><\/div><div class=\"bde-f-container-53-154 bde-f-container site-footer-bottom\"><div class=\"bde-f-text-53-146 bde-f-text\">\n\u00a9 844DONNYMAC LLC \u00b7 \n<\/div><a class=\"bde-f-text-link-53-147 bde-f-text-link\" href=\"\/?page_id=51\" target=\"_self\">\nPrivacy Policy\n<\/a><div class=\"bde-f-text-53-148 bde-f-text\">\n \u00b7 \n<\/div><a class=\"bde-f-text-link-53-149 bde-f-text-link\" href=\"\/?page_id=52\" target=\"_self\">\nWebsite Terms\n<\/a><div class=\"bde-f-text-53-150 bde-f-text\">\n \u00b7 \n<\/div><a class=\"bde-f-text-link-53-151 bde-f-text-link\" href=\"\/?page_id=53\" target=\"_self\">\nRefund &amp; Cancellation\n<\/a><div class=\"bde-f-text-53-152 bde-f-text\">\n \u00b7 \n<\/div><a class=\"bde-f-text-link-53-153 bde-f-text-link\" href=\"\/?page_id=54\" target=\"_self\">\nMessaging Terms\n<\/a><\/div><\/div><\/footer><\/main>","protected":false},"excerpt":{"rendered":"<p>844DONNYMAC LLC Knower of Things, Doer of Stuff. Home Services About Customer Portals Request a Quote Policies Refund &amp; Cancellation Policy How to find service-specific cancellation and refund terms, and how to contact us about a payment. 844DONNYMAC LLCPO Box 231, Villa Rica, GA 30180dmcmorris@844donnymac.com Technology services are scoped individually. Before paying, review the applicable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=53"}],"version-history":[{"count":1,"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":57,"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=\/wp\/v2\/pages\/53\/revisions\/57"}],"wp:attachment":[{"href":"https:\/\/knowerofstuff.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}